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Securing ISO Certification

Issue

Quality in health care is more important today than ever before. Towards that end the ISO quality indicators have played a major role. Through the ISO registration process the hospital strives to improve the delivery of patient care, efficient monitoring system, quality check for infrastructure and elimination of medical errors”. The registration process is geared towards developing systems within the hospital which will ensure proper documentation and audit of delivery of patient care. Since it is a progressive process, the hospitals strive to maintain the upkeep so as to continue the registration.

Project

The Narotam Sekhsaria Foundation has a strong commitment to quality health care for all sections of society. The Foundation has helped various departments of the Sir J.J. Group of Hospitals to secure highly regarded ISO Certification.

Impact

With ISO 9001:2000 registration, the hospital strives to become one of the safest hospitals. ISO 9001:2000 requirements are more demanding than those of any other health care quality management system. Freeman has implemented consistent policies and procedures that are continuously measured and improved for the best possible care. System processes are evaluated, adopted, and continuously monitored to promote safety and error prevention.

About the Organisation

The largest referral hospital in the state of Maharashtra, the Sir J.J. Group of Hospitals cares for more than 30,000 admissions and over 5 lakh out-patients every year. 45 wards and 1352 beds serve the hospital’s 1200 daily in-patient load. The hospital has super-specialty departments in Cardiology, Cardiothoracic Surgery, Neurology, Neurosurgery, Nephrology, Urology, Plastic Surgery and Pediatric Surgery.